Get in Touch

Questions about a property, an existing tenancy, or want us to manage your building? Reach out below.

Location

Berlin, Germany

Response Time

We typically reply within 1 to 2 business days.

Existing Tenant?

Go to the onboarding portal

Submitting opens your email app with this message pre-filled, addressed to our team.

FAQ

Common questions

What's included in a furnished room?

Every room comes with a mattress, bed, cupboard, and a laundry bag. Shared amenities (kitchen, bathroom, Wi-Fi, and sometimes a balcony or backyard) depend on the specific building.

How does the onboarding process work?

Everything happens online through our tenant onboarding portal: personal details, contract, document uploads, and signature, with no paperwork required.

What's the notice period if I want to move out?

Your notice period is specified in your individual lease agreement. Please refer to your contract or our Terms & Conditions for details.

When do I get my deposit back?

Deposits are refunded after your lease term ends, subject to a condition inspection. Processing typically takes 1 to 6 months after your move-out date.

Can I choose between a private room or sharing?

Depending on the building, we offer private rooms, double sharing, and triple sharing. Let us know your preference when you get in touch.

Do you manage properties for landlords too?

Yes. We handle tenant sourcing, digital contracts, and day-to-day maintenance for property owners. Visit For Property Owners to learn more.